About Us

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Who we are

Travel Associates is a boutique travel agency with a total focus on uncompromising customer service. We trust you'll soon discover there is more to a travel consultation than you might expect. We recognise that well travelled clients, like you, appreciate unique travel experiences and a choice of premium travel options. That's why at Travel Associates, we will go out of our way to tailor-make your dream itineraries and provide competitive first class and business class airfares, special interest tours, luxury cruises and luxury rail journeys with a difference.

Our Travel Advisers 

Our national network of experienced travel advisers offer a genuine love and passion for travel, a wealth of industry experience and years of first-hand destination knowledge. Visit one of our spacious and stylish offices and discuss your individual travel needs in a private and uninterrupted environment, then leave us to carefully prepare all of the arrangements.  At Travel Associates, travel is our passion and we're excited to share this new chapter with you.

Our Experience Counts 

With our Travel Advisers averaging 10 years experience each in the travel industry, they have travelled far, explored further and delved deeper to discover the hidden gems that each destination around the world has to offer. This is why we go above and beyond to tailor-make your dream vacations and transform them into reality - because when it comes to travel, our experience counts!

If you would like to share your travel experience with Travel Associates or have a travel question, submit it at info@travelassociates.co.nz. Plus, it could be featured* in our next email, on our website or our Facebook page!

“We have had the pleasure of dealing with Craig Martin for all our travel arrangements since 2014. Craig’s experience and knowledge has proved invaluable to us and his assistance in helping us find the perfect places to visit is much appreciated. He is truly passionate and excited about travelling and this enthusiasm is contagious. Craig has spent considerable time with us, providing copious amounts of material and inside information in order for us to plan the perfect trips. Nothing is too much trouble for Craig; he is always accessible, upbeat and a pleasure to deal with. We are looking forward to working on our travel arrangements for 2019, and the years to come, with Craig."

Gina C. from Auckland -  valued customer of Martin & Grigg Travel Associates

“Robyn, simply can’t say thank you enough! Just back from the BEST holiday ever and your planning & execution was perfect. There is not a single moment on the trip that could have gone better and everything was as you promised & planned. For anyone doubtful about the value Robyn & her team can add to your trip – don’t be. I could simply not recommend them highly enough!”

Pete W. from Blenheim – valued customer of Thornley & Turner Travel Associates

“Jane Southon is fantastic and is the best consultant in Wellington, if not New Zealand! She has been looking after us for many years and we will use no one else. Her experience is invaluable for offering advice and travel tips, and her attention to detail when organising itineraries is essential.”

Nigel & Denise H. from Wellington – valued customer of Masters & Turner Travel Associates

“There are certain people you can’t do without in your life. You need a good doctor, a gentle dentist, a helpful lawyer and a stylish hairdresser. Above all you need a travel agent you can rely on. The way the world is these days you are likely to meet problems where ever you go! So Fiona, I want to pay tribute to you. I have roamed far and wide in the world and thanks to you I’ve enjoyed adventures and arrived back home and safe and well. I would not hesitate to recommend you to travelling friends and family.“

Patricia D. from Christchurch – valued customer of Streeter & Turner Travel Associates

“The best customer service ever. We have booked with Ilona Szymanska for a number of years now and we have found her to be extremely well versed in the travel agency business. She continually looks for the best travel options and goes the "extra mile" to help with flights, hotel bookings and transfers. Travel bookings can be daunting because of the different time zones so we value her knowledge and advice. We are truly grateful for her help and assistance with our travels.”

Demi R. from Auckland – valued customer of Szymanska & Turner Travel Associates


Q. I am an older lady travelling on my own and have three days in Singapore before heading to Europe. How should I plan my stay there? (Shelia from Auckland)

A. For sightseeing, Gardens by the Bay is a must. Head to one of the large Bio Domes and the Cloud forest for an oasis of calm and tranquillity. Also, do a tour that includes Mt Faber and Sentosa Island, and a Hop on Hop off Bus is a great way to see everything the city has to offer. If you want to try uniquely Singaporean cuisine, then you’ll need to taste the Chilli Crab. Head to Chinatown Food Street – good luck making a decision on where to eat though as choices are almost overwhelming! To stay, I would recommend the Peninsula Excelsior Hotel. Location is brilliant, and the Marina and shopping malls are a short walk away.
John Humphrey
Humphrey and Turner Travel Associates

Q. Could you please give me your opinion on the best way to tour France with my husband? A bus tour, a river cruise or drive ourselves? (Judie from Auckland)
A. In my opinion small group touring is the best way to travel around France. It gives you a personalised experience by going through scenic back roads, and gives you peace of mind getting to places on time so you don’t miss out on exploring the beautiful sights. Having it all organised for you means you can just sit back, enjoy, make the most of your trip and create beautiful memories. For small group touring, I definitely recommend any tours with Back-Roads Touring – they’re amazing! “A Taste of Bordeaux 9 Day Tour” is the perfect way to explore South West France, tasting fresh oysters, local sparkling wine and world-famous Bordeaux reds, and the opportunity to visit Albi Cathedral, Lascaux Caves and Chateau de Beynac.
Ilona Szymanska
Chaffey & Szymanska Travel Associates

Q. What are your top tips for travelling in the Golden Triangle in India mid-year? (Tom from Auckland)
A. A small tour group is also fabulous as having people to share dinners with means you can try a variety of food! Try at least one amazing palace stay, such as the Samode Palace near Jaipur. Jaipur is great for buying carpets and other textiles! To get off the beaten path, using a private vehicle is better than a public bus or train. Plus extend your trip to cover more of Rajasthan or Jaisalmer out on the edge of the desert, as well as Jodhpur and Udaipur. I thoroughly recommend the Palace on Wheels train journey for 7 days - only unpack once and see all the highlights in fabulous style.
Sue Grigg
Martin and Grigg Travel Associates

Q. How would I go about organising a trip to Oman – do I need to hire a guide or rent a car? What’s the best time to go and is it possible to do it on a modest budget? (Liz from Wellington)
A. The easiest way to see everything would be to get a guide, so they can do the navigating and you can do the sightseeing. As long as you avoid the summer months (June-August) then Oman is lovely weather wise for the majority of the year. There are many different hotel options catering to all budgets so it’s easily doable on a modest budget.
Hannah Stephenson
Hannagan and Greive Travel Associates

Q. We want to see the big 5 in Africa in 2019 and want to do this in reasonable comfort. Cost-wise, is it better to travel to southern Africa or the Kenya-Tanzania region and what budget do we need? (Peter T. from Whakatane)
A. Heading off to see the big 5 is one of my most memorable experiences. The best area to see the big 5 in their natural habitat would be Kenya/Tanzania with the best viewing months between June – October as this is when the animals are more abundant. During this time, you may even experience the Great Wildebeest Migration. The cost of a trip to Africa depends on many factors including the time of year you travel, and level of accommodation, which ranges from basic camping to luxury tented camps. We have a range of companies offering experiences from small group touring with Intrepid to luxury tours with Abercrombie and Kent who offer authentic, luxurious safaris.
Maree Joll
Joll & Turner Travel Associates

Q. Which cruise would you recommend to see Croatia, and take in some of Greece and Italy and why? Perhaps around 14 days? (Judie from Auckland)
A. Rome to Venice is a typical itinerary that will take in Italy, the Greek Islands and Croatia. I recommend choosing a small cruise ship that will take you right into the smaller ports! These small ship cruise itineraries also allow you longer in most ports, often have late night departures and overnights stays are they are about the local onshore experience. The cruise line you sail with will depend on the time you want to travel, but Azamara Club Cruises, Oceania Cruises and Ponant offer some amazing sailings to see this part of the world!
Michelle Sutton
Travel Associates Sutton and Turner


Share your travel experience or travel question Terms & Conditions: By submitting a travel question entrants agree to allow Travel Associates to repost their entry/submission on the Travel Associates NZ Facebook account, Travel Associates website (www.travelassociates.co.nz), blog and within the Travel Associates NZ electronic direct mail (EDM) communication pieces.

When you're ready to begin planning, call us on 0800 482 776 or enquire online.